/* ==========================================================================
   Oculum360 — Sistema de diseño
   Estilo fintech / seguros / CRM ejecutivo.
   Azul Imperial/Marino (base) + Plata/Gris Acero (detalles tipográficos) +
   Cian Eléctrico (isotipo y acento general de la app).
   ========================================================================== */

:root {
  /* Azul Imperial / Marino — color base: confianza corporativa y seguridad de datos.
     Tonos calibrados directamente del isotipo oficial (assets/logo-oculum.png). */
  --navy-900: #01173e;
  --navy-800: #032460;
  --navy-700: #073280;
  --navy-600: #1044a0;

  /* Cian Eléctrico — isotipo y acento general (reemplaza el dorado anterior).
     Tono calibrado del anillo cian del isotipo oficial. */
  --accent: #16c4cb;      /* cian eléctrico por defecto */
  --accent-dark: #0b6266;
  --accent-light: #d3faf9;
  /* Colores de TEXTO que se adaptan al tema (los --navy-* y --accent-dark son oscuros: ilegibles sobre fondo oscuro) */
  --strong: var(--navy-900); --strong-soft: var(--navy-800); --link-strong: var(--navy-700); --accent-text: var(--accent-dark);

  --success: #1b8a5a; --success-light: #e3f6ee;
  --danger: #b3261e; --danger-light: #fbe9e8;
  --warning: #b5541c; --warning-light: #fbe9dd;
  --info: #2563af; --info-light: #e7f0fc;
  /* Plata / Gris Acero — detalles tipográficos: toque premium, limpio y tecnológico */
  --neutral: #6b7a8f; --neutral-light: #eef1f4;

  --bg: #f4f5f7;
  --card-bg: #ffffff;
  --surface-alt: #f8f8f9;
  --topbar-bg: #ffffffee;
  --border: #e2e6ea;
  --border-strong: #c7cfd6;
  --text: #17181a;         /* negro suave */
  --text-muted: #5a6b7d;   /* gris acero */
  --text-faint: #94a0ad;   /* plata */

  --sidebar-width: 264px;
  --topbar-height: 66px;
  --bottom-nav-height: 62px;
  --radius: 12px;
  --radius-sm: 8px;
  --shadow-sm: 0 1px 2px rgba(15, 23, 42, 0.06);
  --shadow-md: 0 8px 24px rgba(15, 23, 42, 0.08);
  --shadow-lg: 0 16px 48px rgba(15, 23, 42, 0.18);
  --font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;

  --gap-page: 1.6rem;
  --gap-card: 1.1rem;
}

/* Acentos alternos seleccionables desde Configuración visual */
:root[data-accent="blue"] { --accent: #2563af; --accent-dark: #1d4d8a; --accent-light: #e7f0fc; }
:root[data-accent="emerald"] { --accent: #1b8a5a; --accent-dark: #146c46; --accent-light: #e3f6ee; }
:root[data-density="compacta"] { --gap-page: 1.05rem; --gap-card: 0.75rem; }
:root[data-density="compacta"] .data-table td, :root[data-density="compacta"] .data-table th { padding: 0.5rem 0.7rem; }
:root[data-density="compacta"] .card { padding: 0.8rem 0.9rem; }
:root[data-density="ejecutiva"] { --gap-page: 2.1rem; --gap-card: 1.5rem; --radius: 14px; }
:root[data-density="ejecutiva"] .data-table td, :root[data-density="ejecutiva"] .data-table th { padding: 1rem 1.1rem; }
:root[data-density="ejecutiva"] .card { padding: 1.5rem 1.7rem; }
:root[data-density="ejecutiva"] .kpi-card { padding: 1.5rem 1.6rem; }

/* Temas: Claro (por defecto) / Oscuro / Corporativo GP — seleccionables desde Configuración visual */
:root[data-theme="oscuro"] {
  --bg: #0d1117; --card-bg: #171c26; --surface-alt: #1d2330; --topbar-bg: #171c26ee;
  --border: #2a3140; --border-strong: #394155;
  --text: #eef1f6; --text-muted: #9aa3b8; --text-faint: #6d7690;
  --neutral-light: #232a3b;
  --strong: #eef1f6; --strong-soft: #dfe5f0; --link-strong: #7fe3e8; --accent-text: #3fd6dc;
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.35); --shadow-md: 0 8px 24px rgba(0, 0, 0, 0.4); --shadow-lg: 0 16px 48px rgba(0, 0, 0, 0.55);
}
:root[data-theme="corporativo"] {
  --bg: #01173e; --card-bg: #032460; --surface-alt: #02245e; --topbar-bg: #032460ee;
  --border: #12397d; --border-strong: #1b4998;
  --text: #f2f5fa; --text-muted: #9fb1d1; --text-faint: #748bb4;
  --neutral-light: #062b6b;
  --strong: #eef1f6; --strong-soft: #dfe5f0; --link-strong: #7fe3e8; --accent-text: #3fd6dc;
  --accent: #16c4cb; --accent-dark: #0b6266; --accent-light: #0f3a45;
  --shadow-sm: 0 1px 2px rgba(0, 0, 0, 0.3); --shadow-md: 0 8px 24px rgba(0, 0, 0, 0.35); --shadow-lg: 0 16px 48px rgba(0, 0, 0, 0.5);
}

* { box-sizing: border-box; }
html, body { height: 100%; }
body {
  margin: 0; font-family: var(--font); background: var(--bg); color: var(--text);
  font-size: 14.5px; line-height: 1.5; -webkit-font-smoothing: antialiased;
}
h1, h2, h3, h4 { margin: 0; font-weight: 700; letter-spacing: -0.01em; }
p { margin: 0; }
a { color: inherit; text-decoration: none; }
button { font-family: inherit; cursor: pointer; }
input, select, textarea { font-family: inherit; color: var(--text); }
input::placeholder, textarea::placeholder { color: var(--text-faint); opacity: 1; }
select option { background: var(--card-bg); color: var(--text); }
:root[data-theme="oscuro"], :root[data-theme="corporativo"] { color-scheme: dark; }
::-webkit-scrollbar { width: 9px; height: 9px; }
::-webkit-scrollbar-thumb { background: #c3cad6; border-radius: 8px; }
::-webkit-scrollbar-track { background: transparent; }

/* ---------------------------- Layout shell ---------------------------- */
.app-shell { display: flex; min-height: 100vh; }

/* Sidebar compacto (Configuración visual → Menú) */
:root[data-sidebar="collapsed"] { --sidebar-width: 78px; }
:root[data-sidebar="collapsed"] .sidebar__brand-text,
:root[data-sidebar="collapsed"] .sidebar__footer,
:root[data-sidebar="collapsed"] .nav-link span:not(.nav-link__icon) { display: none; }
:root[data-sidebar="collapsed"] .nav-link { justify-content: center; }
:root[data-sidebar="collapsed"] .sidebar__brand { justify-content: center; padding-left: 0.4rem; padding-right: 0.4rem; }

.sidebar {
  width: var(--sidebar-width);
  background: linear-gradient(190deg, var(--navy-900) 0%, var(--navy-800) 65%, var(--navy-700) 100%);
  color: #eef2f8; position: fixed; top: 0; left: 0; bottom: 0; overflow-y: auto; z-index: 50;
  display: flex; flex-direction: column; transition: transform 0.25s ease;
}
.sidebar__brand { color: inherit; text-decoration: none; cursor: pointer; display: flex; align-items: center; gap: 0.7rem; padding: 1.25rem 1.3rem; border-bottom: 1px solid rgba(255, 255, 255, 0.08); }
.sidebar__brand-mark {
  /* El isotipo oficial (assets/logo-oculum.png) ya trae su propio fondo
     blanco, así que aquí solo se le da una tarjeta blanca compacta con
     halo cian para que resalte sobre el sidebar oscuro — no se pinta un
     degradado detrás de la imagen. */
  width: 40px; height: 40px; border-radius: 10px; background: transparent; padding: 0;
  display: flex; align-items: center; justify-content: center; overflow: hidden;
  box-shadow: 0 4px 14px rgba(22, 196, 203, 0.45); flex-shrink: 0;
}
.sidebar__brand-mark img { width: 100%; height: 100%; display: block; object-fit: contain; border-radius: 10px; }
.sidebar__brand-text strong { display: block; font-size: 15.5px; letter-spacing: 0.02em; }
.sidebar__brand-text span { display: block; font-size: 11px; color: rgba(255, 255, 255, 0.55); margin-top: 1px; }
.sidebar__nav { flex: 1; padding: 0.9rem 0.7rem; }
.nav-link { display: flex; align-items: center; gap: 0.65rem; padding: 0.56rem 0.75rem; border-radius: var(--radius-sm); color: rgba(255, 255, 255, 0.78); font-size: 13.6px; margin-bottom: 2px; transition: background 0.15s ease, color 0.15s ease; }
.nav-link:hover { background: rgba(255, 255, 255, 0.08); color: #fff; }
.nav-link--active { background: var(--accent); color: var(--navy-900); font-weight: 700; box-shadow: 0 4px 14px rgba(22, 196, 203, 0.35); }
.nav-link__icon { width: 18px; text-align: center; }
.sidebar__footer { padding: 0.9rem 1.1rem 1.2rem; border-top: 1px solid rgba(255, 255, 255, 0.08); font-size: 11px; color: rgba(255, 255, 255, 0.4); }
.sidebar-backdrop { display: none; position: fixed; inset: 0; background: rgba(11, 27, 51, 0.55); z-index: 45; }

.main { margin-left: var(--sidebar-width); flex: 1; min-width: 0; display: flex; flex-direction: column; }

.topbar {
  height: var(--topbar-height); background: var(--topbar-bg); backdrop-filter: blur(6px); border-bottom: 1px solid var(--border);
  display: flex; align-items: center; justify-content: space-between; padding: 0 1.4rem; position: sticky; top: 0; z-index: 30; gap: 1rem;
}
.topbar__left { display: flex; align-items: center; gap: 0.9rem; min-width: 0; }
.hamburger { display: none; border: none; background: var(--neutral-light); width: 38px; height: 38px; border-radius: var(--radius-sm); font-size: 16px; }
.crumb { font-size: 13px; color: var(--text-muted); }
.crumb strong { color: var(--text); font-size: 15px; }
.topbar__right { display: flex; align-items: center; gap: 0.7rem; }
.role-switch { display: flex; align-items: center; gap: 0.5rem; background: var(--neutral-light); padding: 0.35rem 0.6rem 0.35rem 0.75rem; border-radius: 999px; border: 1px solid var(--border); }
.role-switch__dot { width: 9px; height: 9px; border-radius: 50%; flex-shrink: 0; }
.role-switch select { border: none; background: transparent; font-size: 12.6px; font-weight: 600; color: var(--text); padding: 0.1rem 1.2rem 0.1rem 0.1rem; max-width: 220px; }
.role-switch select:focus { outline: none; }
.user-chip { display: flex; align-items: center; gap: 0.55rem; cursor: pointer; border-radius: var(--radius-sm); padding: 0.2rem 0.35rem; transition: background 0.15s; }
.user-chip:hover { background: var(--surface-alt, rgba(0,0,0,0.04)); }
.user-chip__meta { display: none; }
.user-chip__meta strong { display: block; font-size: 12.6px; }
.user-chip__meta span { display: block; font-size: 11px; color: var(--text-muted); }

.app-content { padding: var(--gap-page) 1.7rem 2rem; flex: 1; }

/* ------------------------------- Page ---------------------------------- */
.page__header { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; margin-bottom: 1.1rem; flex-wrap: wrap; }
.page__header h1 { font-size: 21px; }
.page__subtitle { color: var(--text-muted); font-size: 13px; margin-top: 3px; }
.page__actions { display: flex; gap: 0.6rem; flex-wrap: wrap; }
.back-link { display: inline-block; margin-bottom: 0.8rem; font-size: 13px; font-weight: 600; color: var(--link-strong); }
.back-link:hover { text-decoration: underline; }

.toolbar { display: flex; gap: 0.6rem; margin-bottom: 1rem; flex-wrap: wrap; }
.search-input { flex: 1; min-width: 220px; padding: 0.55rem 0.85rem; border: 1px solid var(--border-strong); border-radius: var(--radius-sm); background: var(--card-bg); font-size: 13.4px; }
.search-input:focus, select:focus, input:focus, textarea:focus { outline: 2px solid #8ceff2; border-color: var(--accent); }
.select--sm { padding: 0.5rem 0.7rem; border: 1px solid var(--border-strong); border-radius: var(--radius-sm); background: var(--card-bg); font-size: 13px; color: var(--text); }

/* -------------------------------- Buttons -------------------------------- */
.btn { border: none; border-radius: var(--radius-sm); padding: 0.58rem 1.05rem; font-size: 13.4px; font-weight: 600; display: inline-flex; align-items: center; gap: 0.4rem; transition: transform 0.08s ease, box-shadow 0.15s ease, background 0.15s ease; white-space: nowrap; }
.btn:active { transform: translateY(1px); }
.btn--primary { background: var(--accent); color: var(--navy-900); box-shadow: 0 4px 14px rgba(22, 196, 203, 0.32); }
.btn--primary:hover { background: var(--accent-dark); color: #fff; }
.btn--ghost { background: var(--card-bg); color: var(--text); border: 1px solid var(--border-strong); }
.btn--ghost:hover { background: var(--neutral-light); }
.btn--danger { background: var(--danger); color: #fff; }
.btn--danger:hover { background: #8c1d17; }
.btn--sm { padding: 0.4rem 0.7rem; font-size: 12.4px; }
.icon-btn { border: 1px solid var(--border); background: var(--card-bg); width: 30px; height: 30px; border-radius: 8px; font-size: 13px; margin-left: 4px; }
.icon-btn:hover { background: var(--neutral-light); }
/* Botón global "Solicitar mejora" (sección 1/18 de la especificación de
   Peticiones): cian discreto, visible para todos los roles en el topbar,
   sin competir visualmente con las acciones primarias de cada página. */
.btn--feature-request { background: var(--accent-light); color: var(--accent-text); border: 1px solid var(--accent); }
.btn--feature-request:hover { background: var(--accent); color: var(--navy-900); }
@media (max-width: 720px) {
  .btn--feature-request__label { display: none; }
  .btn--feature-request { padding: 0.5rem 0.6rem; }
}
.icon-btn--danger:hover { background: var(--danger-light); border-color: #eab9b5; }

/* --------------------------------- Cards --------------------------------- */
.card { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow-sm); padding: var(--gap-card) 1.2rem; }
.kpi-grid { display: grid; grid-template-columns: repeat(4, 1fr); gap: 1rem; margin-bottom: 1.3rem; }
.kpi-card { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius); padding: 1.05rem 1.15rem; box-shadow: var(--shadow-sm); position: relative; overflow: hidden; }
.kpi-card__label { font-size: 12px; color: var(--text-muted); font-weight: 600; text-transform: uppercase; letter-spacing: 0.04em; }
.kpi-card__value { font-size: 25px; font-weight: 800; margin-top: 0.3rem; color: var(--strong); }
.kpi-card__icon { position: absolute; right: 12px; top: 12px; font-size: 22px; opacity: 0.25; }
.kpi-card--accent .kpi-card__value { color: var(--accent-text); }
.kpi-card--danger .kpi-card__value { color: var(--danger); }
.kpi-card--success .kpi-card__value { color: var(--success); }

.dash-grid { display: grid; grid-template-columns: 1.3fr 1fr; gap: 1.2rem; }
.dash-col { display: flex; flex-direction: column; gap: 1.2rem; min-width: 0; }
.section-title { font-size: 14.5px; font-weight: 700; margin-bottom: 0.7rem; display: flex; align-items: center; justify-content: space-between; }
.list-simple { display: flex; flex-direction: column; gap: 0.55rem; }
.list-row { display: flex; align-items: center; justify-content: space-between; gap: 0.7rem; padding: 0.6rem 0.7rem; border: 1px solid var(--border); border-radius: var(--radius-sm); background: var(--surface-alt); }
.list-row__main { min-width: 0; }
.list-row__title { font-size: 13.2px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.list-row__sub { font-size: 11.6px; color: var(--text-muted); margin-top: 1px; }
.bar-chart { display: flex; flex-direction: column; gap: 0.6rem; }
.bar-chart__row { display: grid; grid-template-columns: 110px 1fr 90px; align-items: center; gap: 0.6rem; font-size: 12.4px; }
.bar-chart__track { background: var(--neutral-light); border-radius: 999px; height: 10px; overflow: hidden; }
.bar-chart__fill { height: 100%; background: linear-gradient(90deg, var(--navy-700), var(--accent)); border-radius: 999px; }
.section-title small { font-weight: 500; color: var(--text-muted); font-size: 11px; text-transform: none; letter-spacing: 0; }

/* ------------------------------ Accesos rápidos ------------------------------ */
.quick-actions { display: flex; flex-wrap: wrap; gap: 0.55rem; margin-bottom: 1.2rem; }
.quick-actions__btn { font-size: 12.6px; }

/* ----------------------------- View switch (segmented control) ----------------------------- */
.view-switch { display: inline-flex; align-items: center; gap: 2px; background: var(--neutral-light); border: 1px solid var(--border); border-radius: 999px; padding: 3px; }
.view-switch__btn { border: none; background: transparent; color: var(--text-muted); font-size: 12.5px; font-weight: 600; padding: 0.4rem 0.85rem; border-radius: 999px; cursor: pointer; display: inline-flex; align-items: center; gap: 0.35rem; transition: background 0.15s ease, color 0.15s ease, box-shadow 0.15s ease; }
.view-switch__btn:hover { color: var(--strong); }
.view-switch__btn--active { background: var(--card-bg); color: var(--text); box-shadow: var(--shadow-sm); }
.view-switch__btn--active:hover { color: var(--navy-900); }

/* -------------------------------- Tables --------------------------------- */
.table-wrap { overflow-x: auto; border: 1px solid var(--border); border-radius: var(--radius); background: var(--card-bg); box-shadow: var(--shadow-sm); }
.data-table { width: 100%; border-collapse: collapse; font-size: 13.2px; min-width: 640px; }
.data-table th { text-align: left; padding: 0.75rem 0.9rem; background: var(--surface-alt); color: var(--text-muted); font-size: 11.5px; text-transform: uppercase; letter-spacing: 0.04em; font-weight: 700; border-bottom: 1px solid var(--border); white-space: nowrap; }
.data-table td { padding: 0.7rem 0.9rem; border-bottom: 1px solid #eeeeef; vertical-align: middle; }
.data-table tbody tr:hover { background: #fafafa; }
.data-table tbody tr:last-child td { border-bottom: none; }
.col-actions { white-space: nowrap; text-align: right; }
.cell-main { font-weight: 600; }
.cell-sub { font-size: 11.5px; color: var(--text-muted); }
.cell-with-avatar { display: flex; align-items: center; gap: 0.55rem; }

/* -------------------------------- Badges ---------------------------------- */
.badge { display: inline-flex; align-items: center; padding: 0.24rem 0.6rem; border-radius: 999px; font-size: 11px; font-weight: 700; letter-spacing: 0.01em; white-space: nowrap; }
.badge--neutral { background: var(--neutral-light); color: var(--neutral); }
.badge--success { background: var(--success-light); color: var(--success); }
.badge--danger { background: var(--danger-light); color: var(--danger); }
.badge--warning { background: var(--warning-light); color: var(--warning); }
.badge--info { background: var(--info-light); color: var(--info); }
/* Tonos adicionales — usados solo por Peticiones del sistema (feature_requests.js):
   "En desarrollo" (morado) y "Requiere más información" (naranja) necesitan un
   color propio para no chocar con los tonos ya usados por tickets/pólizas;
   "Implementada" usa un verde más fuerte que "Aprobada" para distinguir ambos
   estados de un vistazo. */
.badge--purple { background: #efe7fb; color: #6b3fa0; }
.badge--orange { background: #fdead0; color: #b5651c; }
.badge--success-strong { background: #d3f2e2; color: #106b41; }

/* -------------------------------- Avatars --------------------------------- */
.avatar { border-radius: 50%; color: #fff; display: inline-flex; align-items: center; justify-content: center; font-weight: 700; font-size: 12px; flex-shrink: 0; overflow: hidden; }
.avatar--photo { background: var(--surface-alt); }
.avatar--photo img { width: 100%; height: 100%; object-fit: cover; display: block; }

/* ------------------------------ Mi perfil (header) ------------------------------ */
.mi-perfil-foto-row { display: flex; align-items: center; gap: 1rem; }
.mi-perfil-foto-row input[type="file"] { font-size: 12px; max-width: 220px; }

/* ---------------------------------- Empty state ---------------------------------- */
.empty-state { text-align: center; padding: 3.2rem 1rem; color: var(--text-muted); background: var(--card-bg); border: 1px dashed var(--border-strong); border-radius: var(--radius); }
.empty-state__icon { font-size: 34px; margin-bottom: 0.6rem; }
.empty-state__title { font-weight: 700; color: var(--text); font-size: 14.5px; }
.empty-state__text { font-size: 12.8px; margin-top: 0.3rem; max-width: 380px; margin-left: auto; margin-right: auto; }

/* ----------------------------------- Modal ----------------------------------- */
.modal-overlay { position: fixed; inset: 0; background: rgba(11, 20, 35, 0.5); display: flex; align-items: center; justify-content: center; padding: 1rem; z-index: 100; opacity: 0; transition: opacity 0.18s ease; }
.modal-overlay--in { opacity: 1; }
.modal { background: var(--card-bg); border-radius: 16px; width: 100%; max-width: 560px; max-height: 88vh; display: flex; flex-direction: column; box-shadow: var(--shadow-lg); transform: translateY(8px) scale(0.98); transition: transform 0.18s ease; }
.modal-overlay--in .modal { transform: translateY(0) scale(1); }
.modal--sm { max-width: 420px; } .modal--lg { max-width: 800px; } .modal--xl { max-width: 980px; }
.modal__header { display: flex; align-items: center; justify-content: space-between; padding: 1.1rem 1.3rem; border-bottom: 1px solid var(--border); }
.modal__header h3 { font-size: 16px; }
.modal__close { border: none; background: none; font-size: 22px; color: var(--text-muted); line-height: 1; }
.modal__close:hover { color: var(--text); }
.modal__body { padding: 1.3rem; overflow-y: auto; }
.modal__footer { padding: 1rem 1.3rem; border-top: 1px solid var(--border); display: flex; justify-content: flex-end; gap: 0.6rem; }
.confirm-text { font-size: 13.6px; color: var(--text); line-height: 1.6; }

/* ------------------------------- Bottom sheet (móvil) ------------------------------- */
.sheet-overlay { align-items: flex-end; padding: 0; }
.sheet { background: var(--card-bg); width: 100%; border-radius: 18px 18px 0 0; padding: 0.6rem 1.2rem 1.6rem; box-shadow: var(--shadow-lg); transform: translateY(12px); transition: transform 0.18s ease; max-height: 75vh; overflow-y: auto; }
.sheet-overlay.modal-overlay--in .sheet { transform: translateY(0); }
.sheet__handle { width: 40px; height: 4px; border-radius: 4px; background: var(--border-strong); margin: 0.5rem auto 1rem; }
.sheet__title { font-weight: 700; font-size: 14px; margin-bottom: 0.8rem; color: var(--text-muted); text-transform: uppercase; letter-spacing: 0.04em; }
.sheet__list { display: flex; flex-direction: column; gap: 0.3rem; }
.sheet__item { padding: 0.75rem 0.6rem; border-radius: var(--radius-sm); font-size: 14.5px; font-weight: 600; }
.sheet__item:hover, .sheet__item:active { background: var(--neutral-light); }

/* ----------------------------------- Forms ----------------------------------- */
form { display: flex; flex-wrap: wrap; gap: 0.95rem; }
.field { display: flex; flex-direction: column; gap: 0.32rem; width: 100%; }
.field--col2 { width: calc(50% - 0.475rem); } .field--col3 { width: calc(33.333% - 0.633rem); }
.field label { font-size: 12.4px; font-weight: 700; color: var(--text); }
.field .req { color: var(--danger); }
.field input, .field select, .field textarea { padding: 0.6rem 0.75rem; border: 1px solid var(--border-strong); border-radius: var(--radius-sm); font-size: 13.4px; background: var(--card-bg); width: 100%; }
.field textarea { resize: vertical; }
.field__help { color: var(--text-faint); font-size: 11px; }
.checkbox-line { display: flex; align-items: center; gap: 0.5rem; font-size: 13px; font-weight: 500; }
.checkbox-line input { width: auto; }

/* ------------------------- Nuevo agente: bloque de agencia --------------------- */
/* Bloque B ("Datos de agencia / membresía") del modal Nuevo/Editar agente:
   el <select> "Relación con agencia" alterna entre Grupo Phoenix (fijo),
   agencia externa existente y alta de agencia nueva (agency_id/created_at
   autogenerados, ver agencyBlockHTML en agentes_membresias.js). */
#agency-mode-select:disabled { opacity: 0.6; cursor: not-allowed; }
#agency-subblock { border: 1px dashed var(--border-strong); border-radius: var(--radius-sm); padding: 0.85rem; background: var(--surface-alt); }
.form-error-banner { background: rgba(220, 53, 69, 0.08); border: 1px solid var(--danger); color: var(--danger); border-radius: var(--radius-sm); padding: 0.7rem 0.9rem; font-size: 12.8px; font-weight: 600; margin-bottom: 0.9rem; display: flex; flex-direction: column; gap: 0.3rem; }
#agent-form-error:empty { display: none; }

/* ------------------------------------ Tabs ------------------------------------ */
.tabs { display: flex; gap: 0.3rem; border-bottom: 1px solid var(--border); margin-bottom: 1rem; flex-wrap: wrap; }
.tab-btn { border: none; background: none; padding: 0.6rem 0.9rem; font-size: 13px; font-weight: 600; color: var(--text-muted); border-bottom: 2px solid transparent; margin-bottom: -1px; }
.tab-btn:hover { color: var(--text); }
.tab-btn--active { color: var(--strong); border-bottom-color: var(--accent); }
.tab-panel { display: none; } .tab-panel--active { display: block; }

/* ---------------------------------- Detail ------------------------------------ */
.detail-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 0.8rem 1.4rem; margin-bottom: 1rem; }
.detail-item__label { font-size: 11px; text-transform: uppercase; letter-spacing: 0.04em; color: var(--text-muted); font-weight: 700; }
.detail-item__value { font-size: 13.6px; margin-top: 2px; }
.detail-block { border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 0.9rem; margin-bottom: 0.9rem; background: var(--surface-alt); }
/* Campos editables en línea dentro de un detail-grid (pestaña "Datos
   personales" de la ficha de contacto — botón "💾 Guardar"). */
.inline-edit-input { width: 100%; padding: 0.4rem 0.55rem; border: 1px solid var(--border-strong); border-radius: var(--radius-sm); font-size: 13.4px; background: var(--card-bg); font-family: inherit; color: var(--text); }
textarea.inline-edit-input { resize: vertical; min-height: 2.4rem; }
.detail-block__title { font-size: 12.6px; font-weight: 700; margin-bottom: 0.55rem; display: flex; justify-content: space-between; align-items: center; }

/* --------------------------------- Checklist ----------------------------------- */
.checklist-item { display: flex; align-items: center; gap: 0.55rem; padding: 0.45rem 0; border-bottom: 1px dashed var(--border); font-size: 13px; }
.checklist-item:last-child { border-bottom: none; }
.checklist-item input { width: auto; }
.checklist-item--done .checklist-item__label { text-decoration: line-through; color: var(--text-faint); }
.progress-bar { height: 8px; background: var(--neutral-light); border-radius: 999px; overflow: hidden; margin: 0.5rem 0 0.8rem; }
.progress-bar__fill { height: 100%; background: linear-gradient(90deg, var(--success), #34d399); border-radius: 999px; }

/* ---------------------------------- Kanban ------------------------------------ */
.kanban { display: grid; grid-auto-flow: column; grid-auto-columns: minmax(255px, 1fr); gap: 1rem; overflow-x: auto; padding-bottom: 0.8rem; }
.kanban-col { background: #eef0f4; border-radius: var(--radius); padding: 0.8rem; display: flex; flex-direction: column; min-height: 200px; }
.kanban-col__head { display: flex; align-items: center; justify-content: space-between; margin-bottom: 0.7rem; padding: 0 0.2rem; }
.kanban-col__title { font-size: 12.6px; font-weight: 700; color: var(--strong-soft); text-transform: uppercase; letter-spacing: 0.03em; }
.kanban-col__count { background: var(--card-bg); border-radius: 999px; padding: 0.1rem 0.55rem; font-size: 11.5px; font-weight: 700; color: var(--text-muted); }
.kanban-col__body { display: flex; flex-direction: column; gap: 0.6rem; min-height: 40px; flex: 1; }
.kanban-card { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 0.7rem 0.8rem; box-shadow: var(--shadow-sm); cursor: pointer; font-size: 12.8px; }
.kanban-card:hover { border-color: var(--accent); }
.kanban-card__title { font-weight: 700; margin-bottom: 0.25rem; }
.kanban-card__meta { color: var(--text-muted); font-size: 11.4px; display: flex; align-items: center; gap: 0.35rem; }

/* --------------------------------- Agent grid ---------------------------------- */
.agent-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 1rem; }
.agent-card { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius); padding: 1.1rem; box-shadow: var(--shadow-sm); }
.agent-card__head { display: flex; align-items: center; gap: 0.7rem; margin-bottom: 0.8rem; }
.agent-card__name { font-weight: 700; font-size: 14px; }
.agent-card__role { font-size: 11.5px; color: var(--text-muted); margin-top: 2px; }
.agent-card__stats { display: flex; gap: 0.8rem; margin: 0.7rem 0; }
.agent-card__stat { flex: 1; text-align: center; background: var(--neutral-light); border-radius: var(--radius-sm); padding: 0.5rem 0.3rem; }
.agent-card__stat strong { display: block; font-size: 16px; color: var(--strong); }
.agent-card__stat span { font-size: 10.5px; color: var(--text-muted); text-transform: uppercase; letter-spacing: 0.03em; }

/* --------------------------- Roles y permisos (Agentes) --------------------------- */
.role-perm-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(240px, 1fr)); gap: 0.9rem; margin-top: 0.7rem; }
.role-perm-card { border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 0.85rem 0.95rem; background: var(--surface-alt); }
.role-perm-card__head { display: flex; align-items: center; gap: 0.5rem; margin-bottom: 0.55rem; font-size: 13px; flex-wrap: wrap; }
.role-perm-list { margin: 0; padding-left: 1.1rem; font-size: 12.4px; color: var(--text-muted); display: flex; flex-direction: column; gap: 0.3rem; }
.role-perm-list li { line-height: 1.4; }

/* --------------------------------- Swatches (Configuración) ---------------------------------- */
.swatch-row { display: flex; gap: 0.7rem; margin-top: 0.6rem; }
.swatch { width: 42px; height: 42px; border-radius: 50%; border: 3px solid transparent; cursor: pointer; }
.swatch--cian { background: #16c4cb; } .swatch--blue { background: #2563af; } .swatch--emerald { background: #1b8a5a; }
.swatch--active { border-color: var(--text); }

/* ------------------------------ Config visual: temas y opciones ------------------------------- */
.theme-options-row { display: flex; gap: 0.9rem; margin-top: 0.6rem; flex-wrap: wrap; }
.theme-option { display: flex; flex-direction: column; align-items: center; gap: 0.5rem; padding: 0.7rem 0.9rem; border: 2px solid var(--border); border-radius: var(--radius-sm); cursor: pointer; background: var(--card-bg); font-size: 12.4px; font-weight: 600; color: var(--text); }
.theme-option--active { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-light); }
.theme-option__preview { width: 68px; height: 40px; border-radius: 6px; border: 1px solid rgba(0, 0, 0, 0.12); }
.theme-option__preview--claro { background: linear-gradient(135deg, #f4f5f7 55%, #ffffff 100%); }
.theme-option__preview--oscuro { background: linear-gradient(135deg, #0d1117 55%, #232a3b 100%); }
.theme-option__preview--corporativo { background: linear-gradient(135deg, #0b1b33 55%, #2a4d7c 100%); }
.settings-check-row { display: flex; align-items: center; gap: 0.6rem; padding: 0.55rem 0; border-bottom: 1px dashed var(--border); font-size: 13.2px; }
.settings-check-row:last-child { border-bottom: none; }
.settings-check-row input { width: 16px; height: 16px; }
.sidebar-toggle-row { display: flex; gap: 0.6rem; margin-top: 0.6rem; }

/* --------------------------- Documentos del expediente (ficha de contacto) --------------------------- */
.doc-security-card { border-left: 3px solid var(--accent); }
.doc-security-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 0.8rem 1.2rem; margin-top: 0.6rem; }
.doc-checklist .list-simple { margin-top: 0.5rem; }
.doc-toolbar { display: flex; align-items: center; gap: 0.6rem; flex-wrap: wrap; }
.doc-counter { background: var(--neutral-light); border-radius: 999px; padding: 0.3rem 0.8rem; font-size: 12px; font-weight: 700; color: var(--text-muted); white-space: nowrap; }
.doc-add-form { display: flex; flex-wrap: wrap; gap: 0.95rem; border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 1rem 1.1rem; background: var(--surface-alt); }
.doc-add-form__actions { width: 100%; display: flex; justify-content: flex-end; gap: 0.6rem; margin-top: 0.2rem; }
.doc-cards { display: none; flex-direction: column; gap: 0.7rem; }
.doc-card { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 0.9rem; box-shadow: var(--shadow-sm); }
.doc-card__head { display: flex; align-items: center; justify-content: space-between; gap: 0.5rem; margin-bottom: 0.5rem; font-size: 13.5px; }
.doc-card__row { display: flex; align-items: center; justify-content: space-between; gap: 0.6rem; padding: 0.3rem 0; font-size: 12.6px; border-bottom: 1px dashed var(--border); }
.doc-card__row:last-of-type { border-bottom: none; }
.doc-card__row span:first-child { color: var(--text-muted); font-weight: 600; }
.doc-card__actions { display: flex; gap: 0.35rem; margin-top: 0.6rem; flex-wrap: wrap; }
/* "Mis peticiones": tarjetas clicables que abren el detalle de solo lectura
   (o con la excepción de responder cuando el estado es "Requiere más
   información" — ver openFeatureRequestDetail() en feature_requests.js). */
.fr-card { cursor: pointer; transition: box-shadow 0.15s ease, border-color 0.15s ease; }
.fr-card:hover { box-shadow: var(--shadow-md); border-color: var(--border-strong); }
/* "Mis peticiones" (renderMyRequests) es una vista SOLO de tarjetas — a
   diferencia de Documentos/Tickets, no tiene una tabla hermana en desktop
   (.doc-table-wrap), así que no puede depender de la regla ".doc-cards {
   display:none}" de arriba (que solo se vuelve visible dentro del media
   query "mobile"). Esta clase adicional fuerza la cuadrícula de tarjetas a
   mostrarse siempre, reutilizando el resto del estilo de .doc-cards/.doc-card. */
.fr-my-cards { display: grid !important; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 0.9rem; }
@media (max-width: 720px) { .fr-my-cards { grid-template-columns: 1fr; } }
@media (max-width: 620px) {
  .doc-table-wrap { display: none; }
  .doc-cards { display: flex; }
}

/* --------------------- Datos personales y fiscales (CURP/RFC) --------------------- */
.field-value-badge { display: flex; align-items: center; gap: 0.5rem; flex-wrap: wrap; }
.masked-value { font-family: "SFMono-Regular", Consolas, monospace; letter-spacing: 0.03em; }
.compare-table th, .compare-table td { vertical-align: top; }
.compare-actions { display: flex; flex-direction: column; gap: 0.3rem; white-space: nowrap; }
.doc-extracted-row td { padding: 0 0 0.8rem 0; border-bottom: 1px dashed var(--border); background: var(--surface-alt); }
.doc-extracted { border: 1px dashed var(--accent); border-radius: var(--radius-sm); padding: 0.7rem 0.9rem; margin: 0 0.6rem 0.4rem; background: var(--card-bg); }
.doc-card .doc-extracted { margin: 0.6rem 0 0; }
.doc-extracted__title { font-size: 12.4px; font-weight: 700; margin-bottom: 0.5rem; display: flex; align-items: center; gap: 0.5rem; flex-wrap: wrap; }
.doc-extracted__grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(140px, 1fr)); gap: 0.5rem 1rem; }
.doc-extracted__grid > div { display: flex; flex-direction: column; gap: 2px; }
.doc-extracted__grid span { font-size: 10.6px; text-transform: uppercase; letter-spacing: 0.04em; color: var(--text-muted); font-weight: 700; }
.doc-extracted__grid strong { font-size: 12.8px; font-weight: 600; }

/* --------------------- Tickets · flujo de Soporte Grupo Phoenix --------------------- */
/* Alertas compactas dentro del detalle de ticket (documentación pendiente,
 * requiere respuesta del agente) y en el dashboard de agentes. */
.alert { border-radius: var(--radius-sm); padding: 0.65rem 0.9rem; font-size: 13px; font-weight: 600; margin-bottom: 0.8rem; }
.alert--warning { background: var(--warning-light); color: var(--warning); border: 1px solid var(--warning); }
.alert--danger { background: var(--danger-light); color: var(--danger); border: 1px solid var(--danger); }
.alert--info { background: var(--info-light); color: var(--info); border: 1px solid var(--info); }

/* Bandeja de Soporte GP: tabla en escritorio, tarjetas en móvil (mismo patrón
 * responsive que la pestaña Documentos del contacto). */
.bandeja-soporte-cards { display: none; flex-direction: column; gap: 0.7rem; }
.bandeja-soporte-card { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 0.9rem; box-shadow: var(--shadow-sm); }
@media (max-width: 780px) {
  .bandeja-table-wrap { display: none; }
  .bandeja-soporte-cards { display: flex; }
}

/* Gestión de Soporte GP dentro del detalle del ticket (estado/prioridad/área/responsable). */
.ticket-gestion .doc-add-form { background: var(--surface-alt); }

/* Comentarios de soporte (internos vs. visibles para el agente). */
.ticket-comments { display: flex; flex-direction: column; gap: 0.6rem; max-height: 260px; overflow-y: auto; }
.ticket-comment { border-radius: var(--radius-sm); padding: 0.6rem 0.8rem; font-size: 13px; border: 1px solid var(--border); }
.ticket-comment--interno { background: var(--danger-light); border-color: var(--danger); }
.ticket-comment--agente { background: var(--info-light); border-color: var(--info); }
.ticket-comment__head { display: flex; align-items: center; gap: 0.5rem; flex-wrap: wrap; margin-bottom: 0.3rem; font-size: 12px; }
.ticket-comment__head span { color: var(--text-muted); }
.ticket-comment p { margin: 0; }

/* Historial del ticket (timeline vertical). */
.ticket-history { display: flex; flex-direction: column; gap: 0; max-height: 320px; overflow-y: auto; }
.ticket-history__item { display: flex; gap: 0.7rem; padding: 0.55rem 0; border-left: 2px solid var(--border); margin-left: 5px; padding-left: 1rem; position: relative; }
.ticket-history__item:last-child { border-left-color: transparent; }
.ticket-history__dot { position: absolute; left: -6px; top: 0.65rem; width: 10px; height: 10px; border-radius: 50%; background: var(--accent); }
.ticket-history__title { font-size: 13px; font-weight: 700; }
.ticket-history__meta { font-size: 11.4px; color: var(--text-muted); margin-top: 1px; }
.ticket-history__body p { margin: 0.3rem 0 0; font-size: 12.6px; color: var(--text); }

/* --------------------- Seguros y pólizas (tarjetas dentro de la ficha de contacto) --------------------- */
/* Reemplaza el preview de una sola línea por tarjetas profesionales: en
 * escritorio se acomodan en columnas (auto-fill), en móvil se apilan en una
 * sola columna (ver media query 620px más abajo). */
.policy-card-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 1rem; }
.policy-card { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius); padding: 1.05rem 1.15rem; box-shadow: var(--shadow-sm); display: flex; flex-direction: column; gap: 0.6rem; }
.policy-card__head { display: flex; align-items: flex-start; justify-content: space-between; gap: 0.6rem; }
.policy-card__product { font-weight: 700; font-size: 14.5px; color: var(--strong); line-height: 1.25; }
.policy-card__insurer { font-size: 12.4px; color: var(--text-muted); font-weight: 600; margin-top: -0.3rem; }
.policy-card__body { display: flex; flex-direction: column; gap: 0; border-top: 1px dashed var(--border); padding-top: 0.4rem; }
.policy-card__row { display: flex; align-items: center; justify-content: space-between; gap: 0.6rem; padding: 0.3rem 0; font-size: 12.6px; border-bottom: 1px dashed var(--border); }
.policy-card__row:last-child { border-bottom: none; }
.policy-card__row span:first-child { color: var(--text-muted); font-weight: 600; }
.policy-card__actions { display: flex; gap: 0.4rem; flex-wrap: wrap; border-top: 1px dashed var(--border); padding-top: 0.6rem; }

/* --------------------- Correo empresarial (Configuración personal) --------------------- */
#email-settings-section { scroll-margin-top: 90px; }
#email-settings-section #email-settings-test-result { margin-top: 0.5rem; }

/* --------------------- Compositor de correo (botón "Correo" del contacto) --------------------- */
/* Overlay propio (no reutiliza .modal-overlay/.modal) para poder controlar un
 * encabezado corporativo con maximizar/cerrar y pestañas, similar a la
 * bandeja de redacción de CRMs premium tipo HubSpot. En escritorio se ancla
 * en la esquina inferior derecha; en móvil ocupa toda la pantalla. */
.email-composer-overlay {
  position: fixed; inset: 0; z-index: 260; display: flex; align-items: flex-end; justify-content: flex-end;
  padding: 0 1.2rem 1.2rem 0; background: rgba(15, 23, 42, 0.18);
  opacity: 0; pointer-events: none; transition: opacity 0.18s ease;
}
.email-composer-overlay--in { opacity: 1; pointer-events: auto; }
.email-composer {
  width: 100%; max-width: 650px; max-height: 82vh; display: flex; flex-direction: column;
  background: var(--card-bg); border-radius: var(--radius) var(--radius) 0 0; box-shadow: var(--shadow-md);
  overflow: hidden; border: 1px solid var(--border);
}
.email-composer--maximized { max-width: 900px; max-height: 92vh; }
.email-composer__header {
  background: linear-gradient(135deg, #0b1b33 0%, #2a4d7c 100%); color: #fff;
  display: flex; align-items: center; justify-content: space-between; padding: 0.7rem 1rem; flex: 0 0 auto;
}
.email-composer__title { font-weight: 700; font-size: 14.5px; }
.email-composer__header-actions { display: flex; gap: 0.4rem; }
.email-composer__icon-btn {
  background: rgba(255, 255, 255, 0.12); border: none; color: #fff; width: 26px; height: 26px; border-radius: 6px;
  cursor: pointer; font-size: 14px; line-height: 1; display: inline-flex; align-items: center; justify-content: center;
}
.email-composer__icon-btn:hover { background: rgba(255, 255, 255, 0.24); }
.email-composer__tabs { display: flex; gap: 0.2rem; padding: 0.5rem 0.8rem 0; border-bottom: 1px solid var(--border); flex: 0 0 auto; overflow-x: auto; }
.ec-tab {
  background: none; border: none; padding: 0.5rem 0.7rem; font-size: 12.2px; font-weight: 600; color: var(--text-muted);
  cursor: pointer; border-bottom: 2px solid transparent; white-space: nowrap;
}
.ec-tab--active { color: var(--accent-text); border-bottom-color: var(--accent); }
.email-composer__tabpanel { padding: 0.7rem 1rem; border-bottom: 1px dashed var(--border); max-height: 160px; overflow-y: auto; flex: 0 0 auto; }
.email-composer__alert { margin: 0.6rem 1rem 0; }
.ec-template-list { display: flex; flex-direction: column; gap: 0.4rem; }
.ec-template-btn {
  text-align: left; background: var(--surface-alt); border: 1px solid var(--border); border-radius: var(--radius-sm);
  padding: 0.5rem 0.7rem; cursor: pointer; display: flex; flex-direction: column; gap: 2px;
}
.ec-template-btn strong { font-size: 12.6px; }
.ec-template-btn span { font-size: 11.4px; color: var(--text-muted); }
.ec-doc-list { display: flex; flex-direction: column; gap: 0.4rem; }
.ec-meeting-panel { display: flex; flex-direction: column; align-items: flex-start; gap: 0.5rem; }
.ec-quote-list { display: flex; flex-direction: column; gap: 0.5rem; }
.ec-quote-row { display: flex; align-items: center; justify-content: space-between; gap: 0.7rem; font-size: 12.4px; border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 0.5rem 0.7rem; }
.email-composer__fields { padding: 0.7rem 1rem; overflow-y: auto; flex: 1 1 auto; display: flex; flex-direction: column; gap: 0.5rem; }
.ec-field-row { display: flex; align-items: center; gap: 0.6rem; border-bottom: 1px solid var(--border); padding: 0.35rem 0; }
.ec-field-row label { flex: 0 0 46px; font-size: 12px; color: var(--text-muted); font-weight: 700; }
.ec-field-row input { flex: 1; border: none; background: none; font-size: 13px; padding: 0.2rem 0; color: var(--text); }
.ec-field-row input:focus { outline: none; }
.ec-field-row--toggles { border-bottom: none; padding: 0; gap: 0.8rem; justify-content: flex-end; }
.ec-toggle-link { background: none; border: none; color: var(--accent-text); font-size: 11.6px; font-weight: 700; cursor: pointer; padding: 0; }
.ec-format-toolbar { display: flex; gap: 0.7rem; padding: 0.4rem 0.1rem; color: var(--text-muted); font-size: 12.6px; border-bottom: 1px solid var(--border); }
.email-composer__fields textarea {
  border: none; resize: vertical; font-size: 13.2px; padding: 0.5rem 0.1rem; min-height: 140px; font-family: inherit; color: var(--text);
}
.email-composer__fields textarea:focus { outline: none; }
.ec-signature-preview { font-size: 12px; color: var(--text-muted); white-space: pre-line; border-top: 1px dashed var(--border); padding-top: 0.5rem; }
.email-composer__footer { padding: 0.7rem 1rem; border-top: 1px solid var(--border); flex: 0 0 auto; display: flex; flex-direction: column; gap: 0.5rem; }
.ec-associated { font-size: 11.4px; color: var(--text-muted); }
.ec-footer-actions { display: flex; justify-content: flex-end; gap: 0.5rem; flex-wrap: wrap; }

@media (max-width: 700px) {
  .email-composer-overlay { padding: 0; align-items: stretch; justify-content: stretch; }
  .email-composer { max-width: none; max-height: none; height: 100%; border-radius: 0; }
  .ec-field-row label { flex-basis: 38px; }
}

/* ---------------------------------- Toasts ------------------------------------ */
.toast-host { position: fixed; right: 1.1rem; bottom: calc(var(--bottom-nav-height) + 1.1rem); display: flex; flex-direction: column; gap: 0.55rem; z-index: 200; }
.toast { background: var(--navy-900); color: #fff; padding: 0.7rem 1.1rem; border-radius: var(--radius-sm); box-shadow: var(--shadow-md); font-size: 13px; opacity: 0; transform: translateY(8px); transition: all 0.22s ease; max-width: 320px; }
.toast--in { opacity: 1; transform: translateY(0); }
.toast--warn { background: var(--warning); } .toast--danger { background: var(--danger); } .toast--success { background: var(--success); }

/* ------------------------------------ Bottom nav (móvil) ---------------------------------- */
.bottom-nav {
  display: none; position: fixed; left: 0; right: 0; bottom: 0; height: var(--bottom-nav-height);
  background: var(--card-bg); border-top: 1px solid var(--border); z-index: 40;
  align-items: stretch; justify-content: space-around; box-shadow: 0 -4px 14px rgba(15, 23, 42, 0.06);
}
.bottom-nav__item { flex: 1; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 2px; border: none; background: none; color: var(--text-muted); font-size: 10.5px; }
.bottom-nav__item span { font-size: 19px; }
.bottom-nav__item.nav-link--active { color: var(--accent-text); font-weight: 700; }

/* ------------------------------------ Utility ---------------------------------- */
.text-muted { color: var(--text-muted); }
.mt-1 { margin-top: 0.6rem; }
.mb-1 { margin-bottom: 0.6rem; }

/* ---------------------------------- Responsive --------------------------------- */
@media (max-width: 1080px) {
  .kpi-grid { grid-template-columns: repeat(2, 1fr); }
  .dash-grid { grid-template-columns: 1fr; }
}

@media (max-width: 900px) {
  .sidebar { transform: translateX(-100%); }
  body.sidebar-open .sidebar { transform: translateX(0); }
  body.sidebar-open .sidebar-backdrop { display: block; }
  .main { margin-left: 0; }
  .hamburger { display: inline-flex; align-items: center; justify-content: center; }
  .user-chip__meta { display: none; }
  .bottom-nav { display: flex; }
  .app-content { padding-bottom: calc(var(--bottom-nav-height) + 1.4rem); }
}

/* En escritorio no hace falta el menú inferior */
@media (min-width: 901px) {
  .bottom-nav { display: none !important; }
}

@media (max-width: 620px) {
  .kpi-grid { grid-template-columns: 1fr; }
  .field--col2, .field--col3 { width: 100%; }
  .app-content { padding-left: 1rem; padding-right: 1rem; }
  .page__header { flex-direction: column; align-items: stretch; }
  .page__actions { justify-content: flex-start; }
  .crumb { display: none; }
  .role-switch select { max-width: 108px; }
  /* Datos personales (y cualquier detail-grid): una columna en móvil, dos en escritorio. */
  .detail-grid { grid-template-columns: 1fr; }
  .doc-extracted__grid { grid-template-columns: 1fr; }
  .policy-card-grid { grid-template-columns: 1fr; }
}

@media (min-width: 621px) { .user-chip__meta { display: block; } }

/* ===================== Agentes: administración SaaS (Configuración de agentes) =====================
 * Grid de casillas de permisos (modal "Nuevo agente"/"Editar agente" y modal
 * "Configurar permisos"), reutilizado también dentro de las tarjetas de perfil
 * de agente y de la tabla responsive de Configuración de agentes.
 */
.permission-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 0.5rem 1rem; margin-top: 0.4rem; }
@media (max-width: 620px) { .permission-grid { grid-template-columns: 1fr; } }

/* ===================== Pantalla de login (usuario y contraseña) =====================
 * Fondo azul imperial + tarjeta blanca central + acento cian eléctrico,
 * reutilizando las mismas variables de marca que el sidebar
 * (--navy-900/800/700, --accent).
 */
.login-screen {
  min-height: 100vh; width: 100%; display: flex; align-items: center; justify-content: center;
  padding: 1.5rem;
  background: radial-gradient(circle at 20% 20%, var(--navy-700) 0%, var(--navy-900) 55%, #06101f 100%);
}
.login-card {
  width: 100%; max-width: 420px; background: var(--card-bg); border-radius: var(--radius);
  box-shadow: var(--shadow-lg); padding: 2.2rem 2rem 1.6rem; position: relative; overflow: hidden;
}
.login-card::before {
  content: ""; position: absolute; top: 0; left: 0; right: 0; height: 5px;
  background: linear-gradient(90deg, var(--accent), #70e7eb, var(--accent));
}
.login-card__brand { text-align: center; margin-bottom: 1.4rem; }
.login-card__logo {
  /* Igual que .sidebar__brand-mark: el isotipo oficial ya trae fondo
     blanco propio, aquí solo se enmarca con un halo cian sutil. */
  width: 72px; height: 72px; margin: 0 auto 0.6rem; border-radius: 16px; display: flex; align-items: center;
  justify-content: center; background: transparent; padding: 0; overflow: hidden; border: 0;
  box-shadow: 0 8px 20px rgba(22, 196, 203, 0.35);
}
.login-card__logo img { width: 100%; height: 100%; display: block; object-fit: contain; border-radius: 16px; }
.login-card__brand h1 { margin: 0; font-size: 20px; color: var(--navy-900); letter-spacing: 0.2px; }
.login-card__brand p { margin: 2px 0 0; font-size: 12.5px; color: var(--text-muted); }
.login-form { display: flex; flex-direction: column; gap: 0.9rem; }
.login-form .field { margin: 0; }
.login-password-wrap { position: relative; display: flex; align-items: center; }
.login-password-wrap input { flex: 1; padding-right: 2.2rem; }
.login-password-toggle {
  position: absolute; right: 0.4rem; border: none; background: transparent; cursor: pointer; font-size: 15px;
  color: var(--text-muted); padding: 4px 6px;
}
.login-form__row { display: flex; align-items: center; justify-content: space-between; gap: 0.6rem; flex-wrap: wrap; }
.login-link { border: none; background: transparent; color: var(--accent-text); font-size: 12.5px; font-weight: 600; cursor: pointer; padding: 0; }
.login-link:hover { text-decoration: underline; }
.login-submit { width: 100%; padding: 0.7rem; font-size: 14px; }
.login-import-link { display: block; width: 100%; text-align: center; margin-top: 1.1rem; font-weight: 500; color: var(--text-muted); }
.login-import-link:hover { color: var(--accent-text); }
.login-message { border-radius: var(--radius-sm); padding: 0.6rem 0.8rem; font-size: 12.8px; font-weight: 600; }
.login-message--error { background: var(--danger-light); color: var(--danger); border: 1px solid var(--danger); }
.login-message--info { background: var(--info-light); color: var(--info); border: 1px solid var(--info); }
.login-demo-hint { margin-top: 1.3rem; border-top: 1px dashed var(--border); padding-top: 0.8rem; font-size: 12px; color: var(--text-muted); }
.login-demo-hint summary { cursor: pointer; font-weight: 600; color: var(--navy-700); }
.login-demo-hint ul { margin: 0.5rem 0 0; padding-left: 1.1rem; display: flex; flex-direction: column; gap: 0.25rem; }

/* --------------------- Pantalla de "acceso bloqueado" (login) --------------------- */
/* Se muestra en vez del formulario de login cuando canAgentAccessCRM()/el
   contador de intentos fallidos bloquean el ingreso (ver renderAccessBlockedScreen
   en core.js) — mismo look & feel de .login-card, con una franja de acento roja. */
.login-card--blocked::before { background: linear-gradient(90deg, var(--danger), #e8827a, var(--danger)); }
.access-blocked { text-align: center; }
.access-blocked__icon { font-size: 34px; margin-bottom: 0.5rem; }
.access-blocked__message { font-size: 13.6px; color: var(--text); line-height: 1.5; margin: 0 0 1rem; }
.access-blocked__contact { background: var(--info-light); color: var(--info); border: 1px solid var(--info); border-radius: var(--radius-sm); padding: 0.6rem 0.8rem; font-size: 12.6px; margin-bottom: 1rem; }
.access-blocked__actions { display: flex; flex-direction: column; gap: 0.6rem; }
@media (max-width: 480px) {
  .login-card { padding: 1.7rem 1.3rem 1.3rem; }
}

/* Dashboard: accesos directos (tarjetas, métricas y filas clicables) */
[data-dash-link] { cursor: pointer; transition: transform 0.12s ease, box-shadow 0.12s ease, border-color 0.12s ease; }
[data-dash-link]:hover { border-color: var(--accent); box-shadow: var(--shadow-md, 0 4px 14px rgba(1, 23, 62, 0.12)); }
.kpi-card[data-dash-link]:hover, .agent-card__stat[data-dash-link]:hover { transform: translateY(-2px); }
[data-dash-link]:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }

/* ---------------------- Tarjeta "Contactar a soporte" (Dashboard, todos los roles) ---------------------- */
.support-card { display: flex; align-items: center; gap: 1rem; margin-top: 1.3rem; padding: 1.1rem 1.3rem; background: var(--card-bg); border: 1px solid var(--accent); border-radius: var(--radius); box-shadow: var(--shadow-sm); flex-wrap: wrap; }
.support-card__icon { font-size: 30px; width: 52px; height: 52px; border-radius: 14px; display: flex; align-items: center; justify-content: center; background: var(--accent-light); flex-shrink: 0; }
.support-card__text { flex: 1; min-width: 200px; display: flex; flex-direction: column; gap: 2px; }
.support-card__text strong { font-size: 15.5px; color: var(--strong); }
.support-card__text span { font-size: 13px; color: var(--text-muted); }
.support-card__btn { text-decoration: none; white-space: nowrap; }

/* ---------------------- Roles y permisos: grupos jerárquicos ---------------------- */
.role-group { margin-top: 1.1rem; }
.role-group__title { display: flex; align-items: center; gap: 0.5rem; font-size: 12px; font-weight: 800; text-transform: uppercase; letter-spacing: 0.06em; color: var(--accent-text); margin-bottom: 0.6rem; }
.role-group__title small { font-weight: 600; color: var(--text-faint); text-transform: none; letter-spacing: 0; }

.org-tree, .org-tree ul { list-style: none; margin: 0.25rem 0 0.25rem 0; padding-left: 1.1rem; border-left: 1px dashed var(--border-strong); }
.org-tree { border-left: none; padding-left: 0; }
.org-tree li { margin: 0.35rem 0; font-size: 13.4px; }

/* ---- Teléfono flotante (llamadas) ---- */
.softphone { position: fixed; right: 18px; bottom: 18px; width: 320px; max-width: calc(100vw - 24px); z-index: 1500; background: var(--card-bg); color: var(--text); border: 1px solid var(--border-strong); border-radius: 14px; box-shadow: var(--shadow-lg); overflow: hidden; }
.softphone__head { display: flex; justify-content: space-between; align-items: center; padding: 0.6rem 0.9rem; background: #1b2a41; color: #fff; font-weight: 600; font-size: 13.4px; }
.softphone__head button { background: none; border: none; color: #fff; font-size: 20px; cursor: pointer; line-height: 1; }
.softphone__body { padding: 0.9rem; display: flex; flex-direction: column; gap: 0.5rem; }
.softphone__name { font-weight: 700; font-size: 15px; }
.softphone__num { font-size: 15px; color: var(--text-muted); }
.softphone__timer { font-size: 22px; font-weight: 700; }
.softphone__label { font-size: 12px; color: var(--text-muted); margin-top: 0.2rem; }
.softphone input, .softphone select, .softphone textarea { width: 100%; padding: 0.5rem 0.6rem; border: 1px solid var(--border-strong); border-radius: 8px; background: var(--card-bg); font-size: 13.4px; }
.softphone__rec { background: rgba(220, 38, 38, 0.1); border-radius: 8px; padding: 0.4rem 0.55rem; font-size: 12px; }
.softphone__warn { background: rgba(245, 158, 11, 0.15); border-radius: 8px; padding: 0.5rem 0.6rem; font-size: 12.5px; }
.softphone__row { display: flex; gap: 0.5rem; }
.softphone__btn { flex: 1; padding: 0.55rem 0.4rem; border: 1px solid var(--border-strong); border-radius: 10px; background: var(--surface-alt); color: var(--text); font-weight: 600; cursor: pointer; font-size: 13px; }
.softphone__btn--go { background: #16a34a; border-color: #16a34a; color: #fff; }
.softphone__btn--end { background: #dc2626; border-color: #dc2626; color: #fff; }
.softphone__btn:disabled { opacity: 0.5; cursor: not-allowed; }
.softphone__pad { display: grid; grid-template-columns: repeat(3, 1fr); gap: 0.35rem; }
.softphone__pad button { padding: 0.5rem 0; border: 1px solid var(--border-strong); border-radius: 8px; background: var(--surface-alt); color: var(--text); font-size: 15px; cursor: pointer; }

/* ---- Editor de contratante / asegurados / beneficiarios (pólizas) ---- */
.parties-editor { grid-column: 1 / -1; margin-top: .5rem; }
.parties-editor .party-row { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: .6rem; align-items: end; padding: .6rem; margin-bottom: .5rem; border: 1px solid var(--border); border-radius: 10px; background: var(--surface-2, transparent); }
.parties-editor .party-cell { display: flex; flex-direction: column; gap: .2rem; font-size: 12px; color: var(--text-muted); }
.parties-editor .party-cell--wide { grid-column: span 2; }
.parties-editor .party-cell input, .parties-editor .party-cell select { width: 100%; }
@media (max-width: 640px) { .parties-editor .party-cell--wide { grid-column: span 1; } }
.policy-card__actions .btn--danger-text { color: var(--danger, #c0392b); }

/* ===== Dashboard Super Admin: controles compactos (segmentados + filtros plegables) ===== */
.sa-seg { display: flex; gap: .25rem; padding: .25rem; background: var(--surface-alt); border: 1px solid var(--border); border-radius: 999px; overflow-x: auto; margin-bottom: .8rem; max-width: 100%; }
.sa-seg__btn { flex: 1 1 auto; white-space: nowrap; border: 0; background: transparent; padding: .5rem 1rem; border-radius: 999px; font-size: 13px; font-weight: 600; color: var(--text-muted); cursor: pointer; }
.sa-seg__btn:hover { color: var(--text); }
.sa-seg__btn.is-active { background: var(--accent); color: var(--navy-900); box-shadow: var(--shadow-sm); }
.sa-seg--sections { border-radius: var(--radius-sm); }
.sa-seg--sections .sa-seg__btn { border-radius: 6px; }
.sa-context { display: flex; gap: 1rem; align-items: center; justify-content: space-between; flex-wrap: wrap; background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius); padding: .9rem 1.1rem; margin-bottom: 1rem; box-shadow: var(--shadow-sm); }
.sa-context__title { font-size: 17px; font-weight: 800; color: var(--strong); margin: 0; }
.sa-context__sub { font-size: 12.5px; color: var(--text-muted); margin-top: .15rem; }
.sa-context__crumbs { font-size: 12px; color: var(--text-faint); margin-top: .35rem; }
.sa-context__actions { display: flex; gap: .5rem; flex-wrap: wrap; align-items: center; }
.sa-filter-btn__count { display: inline-block; min-width: 18px; padding: 0 5px; margin-left: .35rem; border-radius: 999px; background: var(--accent); color: var(--navy-900); font-size: 11px; font-weight: 700; text-align: center; }
.sa-filters { background: var(--card-bg); border: 1px solid var(--border); border-radius: var(--radius); padding: 1rem 1.1rem; margin-bottom: 1rem; box-shadow: var(--shadow-sm); }
.sa-filters.is-hidden { display: none; }
.sa-filters__grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: .7rem .9rem; }
.sa-filters__grid .field { margin: 0; }
.sa-filters__actions { display: flex; gap: .5rem; justify-content: flex-end; margin-top: .9rem; }
@media (max-width: 640px) { .sa-seg__btn { padding: .5rem .75rem; font-size: 12.5px; } .sa-context__actions { width: 100%; } .sa-filters__grid { grid-template-columns: 1fr 1fr; } }

/* Producción y comisiones: barra de filtros compacta (mismo estilo de tarjeta del Dashboard) */
.cm-filters { margin-bottom: 14px; padding: 0.9rem 1.1rem; }
.cm-filters__head { display: flex; align-items: center; justify-content: space-between; gap: 0.6rem; flex-wrap: wrap; margin-bottom: 0.7rem; }
.cm-filters__title { font-weight: 600; color: var(--text); }
.cm-filters__actions { display: flex; gap: 0.5rem; flex-wrap: wrap; }
.cm-filters__grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(150px, 1fr)); gap: 0.6rem 0.8rem; align-items: end; }
.cm-f { display: flex; flex-direction: column; gap: 4px; min-width: 0; }
.cm-f > span { font-size: 11px; font-weight: 600; letter-spacing: .04em; text-transform: uppercase; color: var(--text-muted); }
.cm-f select { width: 100%; height: 36px; padding: 0 0.6rem; border: 1px solid var(--border-strong, var(--border)); border-radius: 8px; background: var(--surface, #fff); color: var(--text); font-size: 13px; }
.cm-f select:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-light); }
.cm-f--btn { justify-content: flex-end; }
@media (max-width: 640px) { .cm-filters__grid { grid-template-columns: repeat(2, minmax(0, 1fr)); } .cm-filters__actions .btn { flex: 1; } }

/* Tareas ↔ expediente y notas con archivos adjuntos */
.link-btn { background: none; border: 0; padding: 0; color: var(--link-strong, var(--accent-dark)); cursor: pointer; font: inherit; text-decoration: underline; text-underline-offset: 2px; text-align: left; }
.link-btn:hover { color: var(--accent); }
tbody tr[tabindex]:focus-visible { outline: 2px solid var(--accent); outline-offset: -2px; }
.na-origin { display: flex; align-items: center; justify-content: space-between; gap: 0.8rem; flex-wrap: wrap; margin: 0.6rem 0 1rem; padding: 0.8rem 1rem; border-left: 4px solid var(--accent); }
.na-origin__actions { display: flex; gap: 0.5rem; flex-wrap: wrap; }
.na-drop { display: flex; align-items: center; gap: 0.8rem; padding: 1rem; border: 2px dashed var(--border-strong, var(--border)); border-radius: 12px; background: var(--surface-alt, rgba(22,196,203,.05)); cursor: pointer; }
.na-drop:hover, .na-drop:focus-visible, .na-drop--over { border-color: var(--accent); background: var(--accent-light); outline: none; }
.na-drop__icon { font-size: 1.6rem; }
.na-files { list-style: none; margin: 0.5rem 0 0; padding: 0; }
.na-files li { display: flex; justify-content: space-between; align-items: center; gap: 0.5rem; padding: 4px 0; border-bottom: 1px solid var(--border); font-size: 13px; }
.na-progress { margin-top: 0.5rem; } .na-progress progress { width: 60%; height: 10px; vertical-align: middle; }
.na-meta { margin-top: 0.7rem; }
.na-files-box { margin-top: 0.6rem; padding: 0.6rem 0.8rem; border: 1px solid var(--border); border-radius: 10px; background: var(--surface-alt, rgba(0,0,0,.02)); }
.na-file { display: flex; align-items: center; gap: 0.7rem; padding: 6px 0; border-bottom: 1px solid var(--border); flex-wrap: wrap; }
.na-file:last-child { border-bottom: 0; }
.na-file__icon { font-size: 1.4rem; } .na-file__main { flex: 1; min-width: 160px; } .na-file__name { font-weight: 600; word-break: break-word; }
.na-file__actions { display: flex; gap: 0.4rem; flex-wrap: wrap; }
.na-note-actions { display: flex; gap: 0.5rem; flex-wrap: wrap; margin-top: 0.6rem; }
@media (max-width: 640px) { .na-file__actions .btn { flex: 1 1 auto; } .na-drop { flex-direction: column; text-align: center; } }

/* Notas agrupadas por mes (estilo línea de tiempo) */
.na-month { margin: 1rem 0 .4rem; font-size: .95rem; color: var(--text-muted); text-transform: lowercase; }
.na-note { border: 1px solid var(--border); border-radius: 12px; background: var(--surface, #fff); margin-bottom: .6rem; padding: .7rem 1rem; }
.na-note[open] { box-shadow: 0 1px 6px rgba(1,23,62,.08); }
.na-note__head { display: flex; justify-content: space-between; gap: .8rem; flex-wrap: wrap; cursor: pointer; list-style: none; font-size: 13px; color: var(--text-muted); }
.na-note__head::-webkit-details-marker { display: none; }
.na-note__chev { display: inline-block; transition: transform .15s; } .na-note[open] .na-note__chev { transform: rotate(90deg); }
.na-note__when { white-space: nowrap; }
.na-note__title { font-size: 1.05rem; font-weight: 700; margin-top: .35rem; color: var(--text); }
.na-note__body { margin-top: .3rem; } .na-note__more { margin-top: .4rem; }
.na-note:not([open]) .na-note__more { display: none; }